Legal

Privacy Policy

1. Data Controller

The data controller responsible for your personal data is:

Nexus Luxembourg
Email: hello@nexusluxembourg.com

If you have any questions about how we handle your personal data, please contact us at the email address above.

2. What Data We Collect

We may collect and process the following personal data in connection with Nexus Luxembourg 2026:

Identity data: first name, last name, job title.
Contact data: email address, phone number, company name.
Transaction data: ticket purchases, payment references (we do not store full payment card details).
Profile data: dietary preferences, accessibility requirements, areas of interest.
Technical data: IP address, browser type, and device information when you visit our website.
Communication data: correspondence with our team and newsletter preferences.

3. Why We Collect Your Data

We use your personal data for the following purposes:

Event registration and management: to process your ticket purchase, confirm your attendance, and provide event-related services.
Communication: to send you important event updates, logistics information, and (where you have opted in) newsletters and marketing communications.
Matchmaking and networking: to facilitate connections between attendees, speakers, and partners based on shared interests.
Event improvement: to analyse attendance patterns and feedback in order to improve future events.
Legal compliance: to fulfil our legal and regulatory obligations.

4. Legal Basis for Processing

We process your personal data on the following legal grounds under the General Data Protection Regulation (GDPR):

Consent: where you have given us explicit consent, for example when subscribing to our newsletter or opting in to partner communications.
Performance of a contract: where processing is necessary to fulfil your ticket purchase and provide event services.
Legitimate interest: where processing is necessary for our legitimate business interests, such as improving our events and ensuring security, provided these interests do not override your rights.

5. Data Sharing

We do not sell your personal data. We may share your data with the following categories of recipients:

Event partners and sponsors: only with your explicit opt-in consent. You will always have a clear choice before any of your data is shared with sponsors or partners.
Service providers: trusted third parties who help us operate the event (e.g., ticketing platforms, email service providers, venue management). These processors act only on our instructions and are contractually bound to protect your data.
Legal authorities: where required by law or in response to a valid legal request.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Specifically:

Attendee registration data will be deleted within 12 months after the event concludes, unless we have a legal obligation to retain it longer.
Financial transaction records may be retained longer as required by applicable tax and accounting regulations.
If you have opted in to ongoing communications, your data will be retained until you withdraw your consent.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Right of access: you can request a copy of the personal data we hold about you.
Right to rectification: you can ask us to correct any inaccurate or incomplete data.
Right to erasure: you can ask us to delete your personal data where there is no compelling reason for us to continue processing it.
Right to data portability: you can request that we transfer your data to another organisation in a structured, commonly used, and machine-readable format.
Right to restrict processing: you can ask us to limit how we use your data.
Right to object: you can object to our processing of your data based on legitimate interests.
Right to withdraw consent: where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at hello@nexusluxembourg.com. We will respond to your request within 30 days.

You also have the right to lodge a complaint with the Commission Nationale pour la Protection des Données (CNPD), the Luxembourg data protection authority.

8. Cookies

Our website uses cookies to ensure proper functionality and to improve your experience:

Functional cookies: essential for the website to operate correctly (e.g., session management, language preferences).
Analytics cookies: used to understand how visitors interact with our website, helping us improve content and user experience. These cookies collect anonymised data.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect your experience on our website.

9. Contact for Data Requests

For any privacy-related questions or to exercise your data rights, please contact:

Nexus Luxembourg — Data Protection
Email: hello@nexusluxembourg.com

Last updated: March 2026